Mobile Telecommunication Network (MTN) is investing an amount of 105 million dollars in modernizing, expanding and upgrading the network to ensure quality of services to customers. Despite the investment of this amount of money, fiber cuts continue to be a major challenge encountered by MTN.
Fiber cuts due to road constructions and small scale mining activities cause the company to lose millions of Ghana Cedis through repairs. Also network failures resulting from these fiber cuts have tarnished the image of MTN.
These were made known by Cynthia Lumor, Corporate Services Executive for MTN at this year’s MTN Editors Forum organized for editors and senior journalists in the Upper East Region. The forum was aimed at enlightening journalists on MTN operations and also to collaborate with them to help educate the public on the difficulties and challenges the company is facing in its efforts to provide quality telecommunication services to its customers.
Charles Osei Akoto, Head of Technical Unit at MTN also complained about the acts of some unscrupulous individuals who steal batteries at MTN mast sites meant for stand-by power supply in cases of electric power cuts.
As part of its corporate social responsibility, MTN is investing an amount of Ghc 750,972 in the Upper East Region. This amount will go into areas like health, education and social issues.
MTN has already provided an ICT facility for the Saint Charles’ Primary School, a CHPS compound at the Azuribisi community in Zuarungu and another ICT center at Pwalungu in the Talensi District.
By: Joshua Asaah | A1radioonline.com | Ghana