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COVID-19: GANASS Hotel reduces service charges as solidarity to customers

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GANASS Hotel as part of its Corporate Social Responsibilities towards the fight against the spread of the novel coronavirus pandemic has reduced its service charges for clients.  

According to management of the hotel, the initiative is aimed at cushioning customers’ purchasing power to access hospitality services at affordable rates amidst COVID-19 economic difficulties.

Speaking to A1 News,Marketing and Salesperson, Isaac Ayariga, explained that, management of the hotel felt the need to assist its customers especially those who have been hit by COVID-19 economically.

“We actually reduced some of the prices of our rooms to meet our customers’ demand as we are all aware, majority of people are no more working as they used to, due to this virus.

So, for us to help them have a feel of our presence, we reduced our prices. For instance, our rooms used to be like; GHC 300 to GHC750, but now, we have reduced the prices of these rooms to GHC 250 to GHC600.  Also our restaurant, we have reduced the prices of food and beverages just to make sure our customers feel at home.”

Mr. Ayariga assured that, the hotel has put in place all the necessary safety protocols and enforces customers strict adherence to prevent the spread of the coronavirus pandemic into the hotel.

“As this virus is no respecter to humans, we have made sure that all the necessary measures and medical essentials are being provided to anyone coming in or out of the hotel.

 Before one will even step his or her foot into the compound here, he or she has to begin from the main entrance; wash the hands and sanitize them, wear a nose mask, and should in case the person doesn’t have , we will provide one for such a person. We mean business and therefore the safety of our customers are paramount”.

He reiterated that, the organization has no plans to lay-off its employees amidst the financial challenges COVId-19 poses on it.

Touching on why the hotel sells only non-alcoholic beverages, Mr. Ayariga said, it was a branding strategy.

“The reason is that, we stand for quality, and so, what our competitors will or are doing, we will not do the same.  We noticed that, the entire region, there is no hotel that says it does not sell alcoholic beverages, so we need to bring that variety into the region.

Sometimes, people just want to go to a place where there are fewer noises to relax and release their stress. So, these groups of people are what we are looking out for.  I must say that, it is a policy and flexible which means it can change. Again, though we don’t sell alcoholic drinks here; we don’t mind if a customer brings his or her own in, but it must have a limit.”

Source:|A1radioonline.com|101.1MHZ|Moses Apiah|Ghana

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