Drivers in the Upper West Region are asking insurance companies to simplify their claim process.
The drivers said they have become disinterested in insuring their vehicles because of the several challenges with regard to making claims on insurances paid.
The drivers suggested that insurances companies deliberately stall the claim process to frustrate clients.
The said these when a team officials of the National Insurance Commission (NIC) from the Motor Traffic and Transport Department (MTTD) visited them at the Wa Central Lorry Station.
The exercise was targeted at drivers and users of commercial vehicles in the Wa Municipality.
Officials of the National Insurance Commission (NIC) from the Motor Traffic and Transport Department (MTTD) took to the lorry station to educate drivers on the types of insurance and their benefits.
Some of the drivers who interacted with the team were unhappy about the several bottlenecks when making claims on premiums paid.
One of such drivers, who gave his name as Alhaji Moomen, spoke to A1 Radio shared his personal experience saying that when he was involved in an accident, he eventually had to give up on the claim because the insurance providers were not forthcoming.
The Northern Sector Area Manager of the NIC, Joseph Akanlagm said the Commission decided to start with education and allow drivers the time to do what is right.
Mr Akanlagm explained that the next visit of the NIC will be to enforce the law on insurance and punish recalcitrant drivers.
He acknowledged the concerns of the drivers and mentioned that to protect policyholders and support them claim what is due them, the NIC is in the process of setting up an office in the Upper West Region.
He commended the Ghana Police Service for the continuous support it offers the Commission to carry out its duties.
The National Insurance Commission NIC is mandated by the Insurance Act 2006, Act 724 to ensure the effective administration, supervision and control of the business of insurance to protect policyholders and the insurance agency.
To do this, the Commission undertakes regular education exercises to raise awareness on the need for individuals and businesses to insure their properties.
Source: A1Radioonline.com|101.1MHz| Mark Kwasi Ahumah Smith|Ghana
