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DKM Customers In Bolga Express Relief At Lifting Of Moratorium

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Customers of DKM Diamond Microfinance in the upper east region have expressed joy at the lifting of a moratorium handed down on the company by the Bank of Ghana.
The Bank of Ghana yesterday announced lifting the ban on the company’s operations at the press conference to announce decisions of the Monetary Policy Committee meetings.

The BoG placed a moratorium on the operations of the microfinance company on 11th of May, 2015 for not following the banking rule and regulation Act 2004 (Act 673). This decision by the banking regulator left a lot of customers of the company across the country in difficulty and agony.

Some customers in Bolgatanga in an interview with expressed their delight and happiness at the new and positive development. They however have reservations on whether to continue to make deposits with the micro finance company when it begins taking in deposits. The company for now will only pay customers their due but cannot take deposits until directed by the Bank of Ghana.
Chief Executive Officer of DKM Martin Delle said “we have been given the green light to start operations but with conditions to start paying back customer-deposits and we are also not to take deposits until the bank of Ghana directs otherwise.”

Some customers could not hold back their joy at the news that their deposits will be given them when the company resumes operations in the next few days.

“I just could not believe it when I heard the news that DKM is coming back. I am very happy. It has not been easy at all for me when this thing happened. All I can say is I thank God and I can’t wait to go and collect my money” a customer said.

According to the aggrieved customers, the situation has had a lot of ramifications on families by causing divisions and in some cases divorce. Many have also missed opportunities to honor admissions offered them to enter institutions of higher learning

Some of the customers also complained that their businesses grinded to a halt since the moratorium started and hope that they will get their money to revive their businesses when the Company officially starts operations on Tuesday September 22.

The customers however called on the company not to take them for granted after the massive support and encouragement they have shown to the company during the difficult times and also called on DKM Diamond Microfinance to sustain the fragile trust that exist between them and the microfinance company for continuous transactions.

By: Ngamegbulam Chidozie Stephen | | Ghana


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